Tier system (Bronze/Silver/Gold)
Grade customer benefits across multiple levels and reward activity with a visible status.
Module: Loyalty Points
Customer loyalty that lives inside your ERP
Reward loyal customers with a points and tier system, generate vouchers, and credit points automatically on every order – no extra software required.
What is Loyalty Points?
A loyalty or bonus-points program rewards customers for their purchases and loyalty with points they can collect and redeem. A tier system (e.g. Bronze, Silver, Gold) grades benefits by activity and creates incentives for repeat purchases. In VertooERP, loyalty is tied directly to orders and customer data, so points are created and managed automatically.
Challenges
Without an integrated loyalty program, customer retention is left to chance:
Customers buy just once
With no reason to return, first-time buyers drift away instead of becoming loyal repeat customers.
Manual point tracking eats time
Booking points by hand is error-prone and doesn't scale as your order volume grows.
Vouchers without a system
Vouchers created one by one are hard to track, control, or deploy in a targeted way.
Shop and ERP don't talk
When your loyalty program and inventory run separately, you get duplicate work and data gaps.
Features
Loyalty Points in detail
Everything you need for a working loyalty program – built into your ERP:
Automatic point credits
Points are credited automatically on orders (auto-credit) – no manual booking required.
Voucher generator
Create vouchers in a structured way within the system and keep track of issuing and redemption.
Point expiry
Set points to expire so the program stays active and your liabilities stay clean.
Shopware plugin
Connect your Shopware store via the plugin and link online orders directly to the loyalty program.
FAQ
Questions about Loyalty Points
How are points credited on orders?
Points are credited automatically on orders (auto-credit). You don't need to book anything manually – the credit is applied in the system based on the order.
Can loyalty points expire?
Yes. VertooERP supports point expiry, so collected points can expire according to your rules. This keeps customers engaged and your liabilities manageable.
Can the program be connected to Shopware?
Yes. The Shopware plugin connects your store to the loyalty program so online orders feed in directly.
More in the ERP
More modules
A fit for your industry
Turn buyers into regulars
Get started with the Loyalty Points module and build a retention program that runs automatically inside your ERP.
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